Enfinity Medical Billing

Client Follow-up Representatives

About Us:
Join Enfinity, a family-oriented and dynamic company where we value our team members’ personal and professional growth. We prioritize well-being and offer a supportive, growth-focused environment.

Job Summary:
We are looking for two motivated individuals fluent in English to join our team as Client Follow-up Representatives. In this role, you will make follow-up calls to clients post-meeting, ensuring customer satisfaction and maintaining positive relationships.

Responsibilities:

  • Make follow-up calls to clients to ensure satisfaction and address any concerns
  • Build and nurture strong relationships with clients
  • Update and maintain client records in the database
  • Work with team members to achieve sales and customer service goals
  • Send a Daily Situation Report (DaSatRep) to the Managing Director

What We Offer:

  • Competitive market salary
  • Job security (we value our team like family!)
  • Guaranteed opportunities for growth
  • Bonus incentives
  • Free accommodations
  • Meals and transportation provided

Ideal Candidate:

  • Fluent in English (spoken and written)
  • Strong communication and interpersonal skills
  • Ability to work during the night shift (8 PM – 2 AM)
  • Excellent customer service and relationship-building skills
  • Basic computer skills, including familiarity with CRM software
  • Shift: 8:00 PM – 2:00 AM (6 hours/day, 5 days/week)
    Language Requirement: Fluent in English
Job Category: Medical Billing
Job Type: Full Time
Job Location: Peshawar

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